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Refund Policy


Refunds for cancelled online orders can only be processed by Rocket Kitchen Ponsonby.   Please contact us directly on (09) 3608834.

Refund/Exchange Exclusions:
We are unable to refund or exchange the following:

- Products that have been specifically ordered in for you

- Gift vouchers and store credits

- Packaged items that have been opened and/or removed from their original packaging

- Cake product that has been consumed.
 

Rocket Kitchen

234a Ponsonby Road
Ponsonby
Auckland

09 360 8834

heaven@rocketkitchen.co.nz



 
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ROCKET KITCHEN LIMITED
597 Mt Eden Road
Mt Eden
AUCKLAND
09 360 8834

Delivery available daily Monday - Friday only

DELIVERY INFORMATION
ROCKET KITCHEN
Shop Hours:
Monday to Friday -
8am to 4.30pm

Saturday - 9.00am to 4.00pm
Closed on Sunday


Providing consistently excellent cakes & sweets to Aucklanders for over 20 years

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NEED HELP?
GET IN TOUCH
phone09 360 8834
mailheaven@rocketkitchen.co.nz