Refunds for cancelled online orders can only be processed by Rocket Kitchen Ponsonby. Please contact us directly on (09) 3608834.
We are unable to refund or exchange the following:
- Products that have been specifically ordered in for you
- Gift vouchers and store credits
- Packaged items that have been opened and/or removed from their original packaging
- Cake product that has been consumed.
234a Ponsonby Road
09 360 8834