Refund Policy


Refunds for cancelled online orders can only be processed by Rocket Kitchen Ponsonby.   Please contact us directly on (09) 3608834.

Refund/Exchange Exclusions:
We are unable to refund or exchange the following:

- Products that have been specifically ordered in for you

- Gift vouchers and store credits

- Packaged items that have been opened and/or removed from their original packaging

- Cake product that has been consumed.
 

Rocket Kitchen

597 Mt Eden Road,
Mt Eden
Auckland 1024

09 360 8834

heaven@rocketkitchen.co.nz