Terms & Conditions

Purchasing from rocketkitchen.co.nz

rocketkitchen.co.nz online shopping gives customers convenient, quick, easy and secure purchasing options. Items displayed on the site can be purchased using our real-time, online Mastercard or Visa transaction facility.  Customers have the confidence in knowing that all of their details are protected by the latest 128bit security mechanisms, and are used only for the transaction.

 

Pricing

Prices displayed on the website are in New Zealand Dollars (NZ$). Prices displayed include GST (15%).

All prices are correct at time of publication, however, we reserve the right to alter the price for any reason.
If this happens with an item you have ordered, we will contact you before delivery.
 

Security

Security is one of our highest priorities. rocketkitchen.co.nz uses technology called SSL - Secure Sockets Layer. This means at the checkout, our servers and your PC encrypt (scramble) everything that you enter into your computer, such as credit card details, billing and delivery address.

Because it is encrypted, outside influences are unable to make sense of it, therefore keeping this information private.

If at any stage you do not see the padlock symbol or are unsure about your security, please do not hesitate to contact us on (09) 360 8834 or email hello@rocketkitchen.co.nz
 

Privacy

We take your privacy seriously and want to make your shopping experience as safe, satisfying, convenient and pleasurable as possible. Your order is protected at all steps by using our secure server. While we may (with your permission) securely store your customer details, etc... we do not sell, trade or share this information with anyone. Should you have any questions about ordering online or security on this site, please call us on our (09) 360 8834 or send an e-mail to heaven@rocketkitchen.co.nz for further help.

Your Information - collection and storage.

When you order from rocketkitchn.co.nz we ask you for your e-mail address, and we need to know your first and last names, your telephone number (in case anyone of our staff needs to contact you regarding your order) and your credit card information. This information is currently used solely to fulfil your order. Your personal information is stored both online and in our order processing system securely and responsibly, however, both systems have built-in security and are not available to unauthorised persons. In the future, we may use this information to assist you with repeat visits -with your permission of course